Information Security

Articles (18)

"Remember Me" Duo option is grayed out.

"Remember Me" myRedDragon Duo Prompt

Adding a Backup Authentication Method for Microsoft MFA

Step by step instructions to add authentication by text or authentication by Microsoft MFA app to a MyRedDragon account

Awareness Training

Backup and Restoring Duo.

How do I get a Duo token?

How do I set up my Duo Token?

How do I setup a back-up Duo authentication method?

I have a new mobile phone and now I cannot authenticate using Duo.

I'm not receiving Duo push notifications on my mobile phone.

Known Duo Token Limitations

Lost Duo Token

Microsoft MFA Methods

Instructions to add authentication by text or authentication by Microsoft MFA app to a MyRedDragon account

My SUNY Cortland email stopped working on my mobile phone after Duo was added to my account.

Office 365 MFA

Safe Links

Safe Links

Traveling with Duo

External Email Labeling

To help our users quickly and easily identify potential phishing attempts, we will place a banner on emails that originate from outside of college-approved locations. The banner will appear in the first line of the body of the email