SUNY Cortland employees may access Cortland's internal systems and services from off-campus using Cisco AnyConnect VPN or Cloudflare WARP client (pilot). Information Resources is conducting a pilot program with users on campus. After this has concluded, we will be pushing the WARP client out to all campus laptops.
Cisco VPN and AnyConnect Client
For information on remote access using SUNY Cortland's existing VPN, please see the article VPN (Virtual Private Network).
Cloudflare
Cloudflare provides a variety of internet security products, including the WARP client for remote access. SUNY Cortland piloted the WARP Client within Information Resources during Summer 2024. We will pilot with a group of faculty and staff during Fall 2024.
Cloudflare WARP Pilot FAQ
How did we select our Pilot Group?
Our Pilot group includes Marketing, Purchasing, Kinesiology, and few select others in other departments. Our project team selected these departments and individuals because we saw recent activity in Cisco AnyConnect and/or have use cases we believe will help us improve the WARP experience for others on campus.
What do we need from our Pilot Group?
Campus Technology Services (CTS) will be deploying the Cloudflare WARP client to all Apple laptops within the pilot group this week. CTS will deploy the WARP client to Windows laptops the week of 10/21/2024.
- If you connect to a desktop computer on campus - you will need to send us your System/Computer name via a ticket. Use the Remote Access Support link on this page to submit a ticket.
- Launch the WARP client on your SUNY Cortland laptop and sign in using your SUNY Cortland credentials. Click on the Using Cloudflare WARP Client for the First Time article link in the Related Articles section on this page.
- Continue using your laptop as normal while connected to WARP. WARP will work both on campus and off campus.
- Provide feedback and report any problems via a ticket. Use the Remote Access Support link on this page to submit a ticket.
Please note, Cisco AnyConnect will remain functional during this pilot. If the WARP Client is preventing you from completing your work – turn off WARP and connect to Cisco Anytime Connect.
I do not use Cisco AnyConnect to connect to campus resources from off campus, do I need to do anything?
No. You are more than welcome to participate in the pilot if you have a SUNY Cortland laptop – but you do not need to do anything.
What should I do if I run into problems while testing WARP?
If you run into problems or have feedback, please see our support documentation in the related articles section or submit a ticket via the Remote Access Support link on this page.
WARP Zero Trust Client
WARP is a replacement for Cisco AnyConnect VPN. WARP Zero Trust Client from Cloudflare is an application installed on your device that provides direct access to resources on SUNY Cortland's internal network.
We have worked to ensure you will have access to the resources you need while working remotely. If you are unable to access the resource you require - please submit a support ticket via the Request Remote Support button on the right hand side of this page.
Remote Desktop via WARP
The WARP client can provide access to a campus desktop from off campus. Please submit a support ticket using the Request Remote Support button on this page to request that your desktop be made available via the WARP client.