Sent on Thursday, March 27, 2025 at 2:27pm to Faculty & Staff
IR is retiring Cisco AnyConnect. Cisco AnyConnect will no longer be supported as of today, March 27, 2025. If you contact The Help Center about Cisco AnyConnect on your SUNY Cortland owned device, you will be instructed to use WARP.
WARP was deployed to all SUNY Cortland owned laptops on Tuesday, February 11, 2025. If it is missing from your applications list – please contact The Help Center for assistance.
Impact:
If you are currently using Cisco AnyConnect on your SUNY Cortland owned device – please stop and start using WARP.
If you currently use AnyConnect and Remote Desktop to access a computer on campus, you will need to request WARP access to that computer. Use the support link below to submit a ticket for Remote Access to your computer.
If you are currently using Cisco AnyConnect on your personally owned device – this is no longer supported and will stop functioning in April 2025. For more information on this change, please see a copy of the campus announcement here: https://cortland.teamdynamix.com/TDClient/2298/Portal/KB/ArticleDet?ID=155836
Support and Resources:
To learn more about Cloudflare WARP, please see our Remote Access page in IR’s Service Catalog: https://cortland.teamdynamix.com/TDClient/2298/Portal/Requests/ServiceDet?ID=53787
You will find documentation and a link to submit support tickets on this page.
If you are requesting Remote Desktop access to a computer on campus, you will need to include the computer name as part of your request. Here are instructions on how to find your computer name: https://cortland.teamdynamix.com/TDClient/2298/Portal/KB/ArticleDet?ID=154742
To preview what you can expect after WARP is deployed to your laptop, see this article: https://cortland.teamdynamix.com/TDClient/2298/Portal/KB/ArticleDet?ID=153226
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If you would like to contact the Technology Help Center, please do so at:
Technology Help Center
Memorial Library
SUNY Cortland
P.O. Box 2000
Cortland, NY 13045
Ph: 607-753-2500
Fax: 607-753-5599
Email: THC@cortland.edu