"Remember Me" Duo option is grayed out.

  1. Enter your username and password into myRedDragon.
  2. Before you authenticate, click the Settings button to the right of the SUNY Cortland logo.
  3. Click My Settings & Devices and authenticate using your Duo method.
  4. Scroll down to the When I log in: drop down menu.
  5. Select Ask me to choose an authentication method and click save.

Details

Article ID: 126848
Created
Fri 1/29/21 3:20 PM
Modified
Mon 10/4/21 4:04 PM

Related Services / Offerings (1)

Duo - Multifactor Authentication
SUNY Cortland uses a two-factor authentication solution called Duo to help protect your SUNY Cortland account. Your first factor of authentication is your username and password. Your second factor is Duo. Duo prevents anyone but you from accessing your account, even if they know your password.