Multi-Factor Authentication (MFA) Methods

Tags MFA

Microsoft Authenticator App

1. Install the Microsoft Authenticator app on your mobile phone or tablet. To find the authenticator app, search for Microsoft Authenticator in your app store and follow the directions on your mobile phone or tablet for installing the app. After installing the app, click Next. 

2. Open the Microsoft Authenticator app on your mobile phone or tablet. Select Add account and then select work or school account, click next. 

3. On the Scan the QR code page, scan the displayed QR code with your mobile phone or tablet's authenticator app, and then select Next. If you are unable to scan the QR code, select the "Can't Scan Image?" option to get a code to enter into the app. 

4. Enter the code that will be displayed in the authenticator app and select Next to complete the setup. 

Phone Call or Text Message

1. For the second authentication method, you will be asked to enter a phone number. Choose one of two options to approve your authentication by phone: Text me a code or Call me. Then, select Next.

2. Based on the option you selected in the previous step, you will either receive a code by text message or receive a phone call. Enter the code that you have received by text or if you set up to receive a phone call, answer the call to approve the sign in request. Select Next.

3. A message will be displayed that SMS or the phone call is verified. If you do not receive a registered successfully message, try verification again. Select Next. 

4. A screen will be displayed showing the setup authentication methods stating Success! Click Done.

5. When prompted if you would like to stay signed in, choose your preferred option. Please do not stay signed in on a public computer.

Details

Article ID: 134417
Created
Tue 7/13/21 4:02 PM
Modified
Fri 9/10/21 11:26 AM