Microsoft MFA Methods


Instructions to add authentication by text or authentication by Microsoft MFA app to a MyRedDragon account


If prompted to enroll during the log in process - see the section below on how to enroll a device

Adding Microsoft MFA Methods

To add MFA methods, you will need to sign into your SUNY Cortland Microsoft account (

  1. After navigating the page above, enter your full SUNY Cortland email address (E.g. and click Next. 
  2. You should be redirected to a Sign in page and prompted to enter your SUNY Cortland password. 
  3. Click the View Account link in the top right corner of the screen. 

MyRedDragon user dropdown box. Options to Sign out, View Account, My Microsoft 365 profile, sign in with different account

  1. In the Security info box, click UPDATE INFO

Box for Security Info. Keep your verification mehtods and security info up to date. Select Update Info

  1. Click Add sign-in method

Security Info. These are the methods you use to sign into your account or reset your password. Select Add sign-in method

Adding Authentication by Text Message

  1. Click Add sign-in method and select Phone from the drop-down box that appears
  2. Enter in the phone number you would like verification codes sent to
  3. A verification code will be sent to your phone. Enter the code into the field that appears. If you do not receive the code, click Resend code

We just sent a 6 digit code to your phone number. Enter the code below. Option to resend code.

Adding the Microsoft Authenticator App

  1. Download the Microsoft Authenticator app from the app store on your mobile device.

Microsoft Authenticator app in the Iphone App store. Protects your online identity

  1. Open the Microsoft Authenticator app and select Add work or school account

Options in MFA app to sign in with Microsoft, Add a work or school account, scan a QR code, or restore from backup

  1. Enter your full Cortland email address, and verify your identity by text or phone

Uploaded Image (Thumbnail)

  1. Click Finish

You can now use the following sign-in methods: Notification approvals and One-Time Password codes. Select Finish

Enrolling a Device

  1. Sometimes during log in process you will be asked to enroll your device

More information required. Your organization needs more information to keep yours account secure. Option to use different account. Option to learn more. Next button.

2. Click Next

Keep your account secure. Microsoft Authenticator. Start by getting the app. On yours phone, install the Microsoft Authenticator app. Option to download now. After you install the Microsoft Authenticator app on your device, choose Next. Option to click I want to use a different authenticator app. Option to click next.

3. Install and open the Microsoft Authenticator app on your cell phone then click next

4. Within Microsoft Authenticator app, click Add account

Let's add your first account! For further assisstance, see the help section in the menu. Button to add account. Already have a backup? Sign in to your recovery account. Option to Begin recovery.

5. Click Add work of school account then click Scan a QR code

Add work or school account. option to scan QR code. Option to Sign in. Option to cancel.

6. Scan QR code on screen with Microsoft Authenticator app

7. Type number from webpage into Microsoft Authenticator app on phone then click Yes

Two images. Image on left. Keep your account secure. Microsoft Authenticator. Let's try it out. Approve the notification we're sending to your app by entering the number shown below. Back button. Next button. Option for I want to set up a different method. Option to skip setup. Image on the right. Are you ready to sign in? Enter the number shown to sign in. Enter number here. Options: yes; no, it's not me; I can't see the number.




Article ID: 134417
Tue 7/13/21 4:02 PM
Mon 6/10/24 1:17 PM

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Multi-Factor Authentication (MFA) is a security technology that helps protect your SUNY Cortland account. It confirms your identity when you log in to Cortland systems.