How do I get a Duo token?

Duo MFA to Microsoft MFA (For Employees)

SUNY Cortland Faculty and Staff will be switching from Duo MFA to Microsoft MFA in Spring 2025. To review the switchover schedule or the announcement to campus, please use the links below:

Schedule: https://cortland.teamdynamix.com/TDClient/2298/Portal/Requests/ServiceDet?ID=50095

Campus Announcement: https://cortland.teamdynamix.com/TDClient/2298/Portal/KB/ArticleDet?ID=155631

Students

Students should visit The Help Center in the Memorial Library to inquire about obtaining a token. If you are a student with a disability and require a Duo token, contact Jeremy Zhe-Heimerman in the Disability Resources Office at 607-753-2358. 

Faculty/Staff

Faculty/Staff can place an order for a token through the Hardware/Software Request System in myRedDragon. If you have questions about how to order through the Hardware/Software Request System, please see our training and information page. Link to ordering system: https://cortland.teamdynamix.com/TDClient/2298/Portal/Requests/ServiceDet?ID=43650

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Duo - Multifactor Authentication
SUNY Cortland uses a two-factor authentication solution called Duo to help protect your SUNY Cortland account. Your first factor of authentication is your username and password. Your second factor is Duo. Duo prevents anyone but you from accessing your account, even if they know your password.
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