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Check out this service offering I found in the IR Client Portal service catalog.<br /><br /><a href="https://cortland.teamdynamix.com/TDClient/2298/Portal/Requests/ServiceOfferingDet?ID=930">https://cortland.teamdynamix.com/TDClient/2298/Portal/Requests/ServiceOfferingDet?ID=930</a><br /><br />Blackboard Upgrade/Maintenance