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TL;DR
- Pilot and early adopters are actively using Teams Calling, with positive feedback overall
- We’re refining processes and addressing a few known issues
- Training sessions are now available — sign up today!
Current Status
Our pilot group has been actively using Teams Calling, and we’ve continued onboarding early adopters and additional departments. Most of the feedback so far has been very positive.
We are actively monitoring the experience of both pilot and early adopter groups while also working behind the scenes to streamline and automate our transition processes. This will help ensure a smooth and consistent rollout across campus.
What People Are Liking
We’ve heard from our early adopters that they are enjoying the flexibility of Teams Calling. Specifically, the personalized control over notification settings. These settings allow individuals to control whether they receive phone calls during meetings or during non-work hours. They have also appreciated the ability to use the Teams app on their cellphones to make calls from their work number, eliminating the need to share out their personal cell phone number. Read more about what options are available with Teams Calling in our Quick Start Guide.
What Needs Work
The headset have received mixed reviews. The project team is currently evaluating the need for additional options.
Reminder – if you have headphones that currently work with Teams Meetings – they should work with Teams Calling.
Updated Timeline
May 2026
- Continued monitoring of pilot and early adopters
- Refinement of behind-the-scenes processes to ensure a smooth campus rollout
- Phone number verification
- Department phone number configuration
- Teams Calling training and information sessions – sign up today!
- Formation of a campus rollout schedule
June 2026
- Share campus rollout schedule and key details with the campus community
- Continue Teams Calling training (pre-scheduled sessions, on-demand resources, online, and in-person options)
- Monitor campus experience to ensure training, documentation, and IR support resources effectively meet the community’s needs
Training Opportunities
We’re offering several training and information sessions—sign up today!
Additional sessions will continue to be offered as we expand Teams Calling across campus.
Frequently Asked Questions (FAQs)
If you have questions or concerns about the switch – we encourage you to review our FAQ. Our documentation is still being fine-tuned, if we have not answered your question – we want to know! Submit your questions here.
Your Voice
Feedback helps us make the experience better for the whole campus. We welcome conversations about the project. We will continue to meet with stakeholder groups on campus and hold open information and training sessions in the weeks and months ahead.
As always you may contact IR by calling 607-753-2500, submit your feedback here, or visit The Help Center in the Memorial Library. – We look forward to hearing from you!
Learn More About the Project
Stay in the loop on the project by visiting MS Teams Project webpage for the latest updates, documentation, and project details.
We appreciate your patience and engagement as we work toward a thoughtful, well-supported transition.
Microsoft Teams Calling Project Team