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TL; DR
The Teams Calling project is proceeding with a gradual transition of Information Resources staff. Training resources are continuing to be developed, campus feedback is actively shaping the rollout, and early adopters can sign up now (limited spots, see more information below). FAQs, feedback channels, and stakeholder conversations will continue as we prepare for a broader campus transition.
Pilot Status
Our Teams Calling pilot continues with a gradual transition of Information Resources staff. Our approach is slow and deliberate to ensure that we’re evaluating and testing features and functions, particularly as we receive feedback from the campus community (stakeholder outreach, below).
Pilot participants and early adopters play a key role in this phase of the project. Their prompt feedback helps us refine system configuration, training materials, and support processes, and strengthens the collegial support network that will be critical during the broader campus transition.
Early Adopters
Are you interested in being an early adopter of Teams Calling? Fill out this sign up form. We will only take approximately fifteen early adopters.
Training and Stakeholder Outreach
Campus Technology Trainer, Julia Morog, is curating and developing learning resources and opportunities including documentation, on-line tutorials, and workshops to help you get comfortable with Teams Calling.
Throughout April, Varya McCaslin-Doyle (Project Manager), Ben Patrick (Director of Networking and Telecommunications) and Shaun Black (Associate Vice President and Chief Information Officer) will continue to conduct feedback sessions with several stakeholder groups. If you would like to meet to talk about the project, please let us know.
March 2026: Campus Conversations
During March, the project team met with campus groups to hear questions and concerns about the transition to Microsoft Teams Calling. Key topics included training and readiness for Admin Assistants, privacy and call recording protections, work/life balance settings, headset availability, and how timelines will be coordinated to avoid busy departmental periods. While a firm rollout schedule is not yet set, pilot and early adopter deployments are underway to ensure a smooth transition for the rest of the campus community. Feedback sessions continue to shape training, FAQs, and next steps. Read more March 2026: Campus Conversations
Frequently Asked Questions (FAQs)
If you have questions or concerns about the switch – we encourage you to review our FAQ. Our documentation is still being fine-tuned, if we have not answered your question – we want to know! Submit your questions here.
Your Voice
Feedback helps us make the experience better for the whole campus. We welcome conversations about the project. We will continue to meet with stakeholder groups on campus and hold open information and training sessions in the weeks and months ahead.
As always you may contact IR by calling 607-753-2500, submit your feedback here, or visit The Help Center in the Memorial Library. – We look forward to hearing from you!
Learn More About the Project
Stay in the loop on the project by visiting our MS Teams Project webpage for the latest updates, documentation, and project details.
We appreciate your patience and engagement as we work toward a thoughtful, well-supported transition.
Microsoft Teams Calling Project Team