Recovering Webex Videos


Due to an issue with Webex, users temporarily lost access to previously recorded Webex Videos

These videos have been recovered and are being stored in a temporary location

Users have until February 1, 2024 to log in and recover their videos.

Information Resources recommends hosting videos in Yuja, our video streaming platform. Recovered videos should be uploaded to Yuja, and all recorded content moving forward should be uploaded to Yuja.

Recovering Your Videos

Right click on this link and choose the option to open it in a new private or incognito window

Choose Sign in, then log in to Webex with your SUNY Cortland email address,

you will then be prompted to sign in to a myRedDragon style login page, sign in to this like you normally would.

In the navigation panel on the left, click Recordings

This will bring you to a view of all of your saved recordings

Check the box next to any videos you want to recover, then click the Download button

webex recordings page with box checked and download button highlighted

This will download your videos to your computer

Uploading Your Videos to Yuja

Yuja is SUNY Cortland's official video streaming platform. You do not need to request an account for Yuja.

Instructions for logging in to Yuja and uploading a video can be found here.

Posting Yuja Videos To Brightspace

Yuja videos can easily be embedded into your Brightspace course. Instructions for doing so can be found here.

Request Webex Support Request YuJa support


Article ID: 148274
Thu 11/30/23 9:40 AM
Thu 11/30/23 2:33 PM

Related Services / Offerings (2)

Video streaming platform