Scanned documents are rotated on Toshiba Printer

Scanned documents are rotated on Toshiba Printer

The default setting from the factory on the Toshiba 330 Printers results in the documents scanned to email coming through rotated 90 degrees.

IR has been updating these settings as the printers are deployed, but they can revert under certain circumstances.

If you are experiencing an issue with all of your scanned documents being rotated, these steps will change the scan orientation for every user on the printer. These options are available to every user.

  1. Sign into a Toshiba Pharos printer using your ID Badge or passcode.
  2. Click on More Device Functions.

Toshiba Pharos printer home page after logging in with your ID badge. The rightmost "More Device Functions" button is circled in red.

  1. Click the right arrow icon.

Pharos Copy, Scan, and status menu. The rightmost arrow icon is highlighted in red.

  1. Click User Functions -User-

Second page of Pharos menu. User Functions -User- is circled in red in the top-middle row of the menu

  1. In the User Functions menu, click the Scan options menu.

Toshiba user functions menu. Scan is the last item in the top row, circled in red.

  1. Select the correct orientation for scanning on the printer under the Rotation heading on the right side of the menu

Scan settings menu. Rotation options are circled in red on the rightmost heading of the menu. The options are: rotate 0 degrees, rotate 90 degrees clockwise, rotate 180 degrees, rotate 270 degrees clockwise.

 

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