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Every active employee, student, and faculty member is assigned a NetID which is used to access various computing resources.
If you are having difficulty submitting this form, call The Help Center at 607-753-2500
Please Describe the issue you are having
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
What are you entering for username
Do NOT indicate on this form what you are trying to use for password
C Number
If you do not know your C number please call Student Registration and Record Services 607-753-4702(students) or Human Resources 607-753-2302 (Faculty/Staff)
I am a:
Faculty
Staff
Current Student
Alumni
Former Student (Did not graduate)
Other (Please Specify)
Please Specify
When is the last time you were able to log in?
Indicate if this is the first time you are ever trying to log in, or if this has worked in the past give an approximate date of the last successful login.
Is there an error message?
No
Yes
What is the error message?
What Web Browsers have you tried?
Please select all of the web browsers you have tried.
Note: if you have only tried one web browser, the technician's first suggestion will be to try it in another browser.
What Web Browsers have you tried?
Firefox
Chrome
Internet Explorer
Microsoft Edge
Safari
Other
Preferred Phone number
Alternate Email
An email other than your @cortland.edu where we can reach you
Attachment
File attachments associated with the ticket.
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Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code