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What is the Windows 11 Enterprise Project?
This is a campus initiative to migrate university-owned computers to Windows 11 Enterprise. This process involves backing up your data, reimaging affected computers with the new operating system, and restoring your files/settings/applications.
Why is this upgrade necessary?
Windows 10 is nearing the end of its support lifecycle. Moving to Windows 11 is mandatory to maintain Cybersecurity standards. Some computers with Windows 11 already may also need to migrated to a different version of Windows 11 called Enterprise. This will ensure that certain modern software will continue to function.
What’s different about Windows 11?
Windows 11 has a refreshed look and some layout changes. Things may feel a little unfamiliar at first, but everything you need is still there. We’ll help you get oriented after the upgrade. See the What's New in Windows 11 FAQ for more information.
What can I expect during my scheduled upgrade?
Before your computer migrated, a technician will back up your data. After the computer has Windows 11 installed, we’ll restore your user profile, files, software, settings and verify everything with you.
During our pre-upgrade session, we’ll document the applications you use, along with any printers and mapped drives. After the upgrade, we’ll reinstall and reconnect what you need.
What happens after my computer is upgraded?
At the final check-in we will be confirming that your user profile was successfully restored, network drives are remapped, printing still works, that your bookmarks were restored, and that any non-standard applications are reinstalled and tested.
Our goal is to ensure that you feel confident that your computer is working the way you need it to.
Your pre-image appointment with the Technician will take approximately 30 minutes.
The migration overnight will take approximately 3-4 hours and will take place overnight on a Monday, Tuesday, Wednesday, or Thursday.
Do I need to do anything ahead of time?
Just make sure that you’re available for the scheduled appointment. If you use specialized or department-specific software, please let us know.
What if something is missing or not working after the upgrade?
If you discover something is missing or not working in the following day, please contact the Help Center
Who do I contact if I have more questions about this project?
All upgrade tickets will be monitored by the project team. This will include the Project Manager, Varya McCaslin-Doyle and the Project Sponsor, Tim Densmore