Audio playback issues in technology classroom

Problem

There is no audio playback in a technology classroom

Resolution

There are several places to check the volume settings

1. Check the volume slider in the program you are using to play sound
   
   On youtube hover the mouse over the screen and the volume slider will appear
   
   
   On Windows Media player the volume slider is at the bottom of the screen
   
    
2. Check the volume setting in Windows
   
   Left click on the volume icon in the bottom right corner of the screen by where the clock is displayed
   
    
3. Check the volume on the Crestron touch panel
   
    
4. Confirm the Audio output device on the computer is set to the Crestron system
   
   Right click on the Windows volume icon and select Open sound Settings
   
   
   Confirm the device is set to the Crestron system
   
    
5. If these steps do not work, call the Technology Help Center at 607-753-2500 and select option 1 to indicate you are having a technology issue in a class in progress.