Banner Self-Service 9: Transition Updates
On Wednesday, January 28, 2026, the campus completed the transition to Self‑Service Banner 9 after more than two years of collaboration across IR and administrative and academic offices. This upgrade modernizes the user experience, strengthens security, and aligns our systems with Ellucian’s long‑term roadmap. As part of this move, faculty and staff will see several updates to how student and course information is accessed. Below is a brief overview of the key changes and the steps we are taking to support our transition.
1. Student Profile View (New Default View)
With Banner Self Service 9, the Student Profile is now the primary location for viewing and navigating student information. You may access the Student Profile directly from your course roster or by using the “Student/Advisee Profile” link in myRedDragon.Within the Student Profile, the right-hand panel includes a set of useful links —such as viewing the student’s schedule—which consolidates key information in one place and streamlines navigation.
2. Student Schedule View
Banner 9 introduces a week-at-a-glance schedule as its default display. While this format is helpful in many contexts, it can also be confusing for certain review or advising scenarios.
To address this, we have created a new condensed schedule view, which is accessible from the Student Profile. This alternative view presents the student’s classes in a simplified, linear listing that many users may find easier to read.
3. Course Roster Changes
Banner Self-Service 9 restores and enables many default features that were obstructed due to legacy customizations. Included in these changes is restoration of the default class roster functionality. Unfortunately, the default omits certain fields from the roster export, including student major and email address, that are important to many faculty.
In the coming weeks, we will implement a supplemental process to restore some of the former functionality. This will not replace the default Banner 9 roster, but it will offer a optional method to export a more detailed student listing if needed.
Until then, IR staff recommend running an Argos report that contains the required fields. Department Administrative Assistants have access to these reports and can provide those results to faculty upon request using the ST_CLASSLIST report.
If Administrative Assistants would like an overview of Argos, or are interested in training please use the following Bookings Page to schedule a session with a member of Information Systems and Security: https://outlook.office.com/book/ISSonDemandArgosTraining@cortland.onmicrosoft.com/?ismsaljsauthenabled
If you have questions about any of these changes or need assistance accessing information, please don’t hesitate to reach out to the Technology Help Center in the Memorial Library, call 607-753-2500, submit a support request, or search our Knowledge Base. Your request will be escalated ot the appropriate subject matter expert. - We look forward to assisting you!