Self Service Banner Upgrade (Wed 5/10/2023 2:52 PM)

The Information Systems department has been working to complete an upgrade from Self-Service Banner (SSB) 8 to 9. This project will be completed by July 1, 2023. SSB is largely used by students. We have worked closely with student facing offices to ensure minimal disruption.  


What you need to know:  

MyRedDragon links will remain but might send you to a page that looks different in SSB 9 or to an entirely different service. A few functions previously available in SSB 8 will not be available in SSB 9. In these few cases – you will be redirected to an alternate service, like Starfish or Brightspace. You can view a list of changes here:  


We appreciate your understanding and apologize for any inconvenience this may cause you. If you have any questions or concerns please create a new contact The Technology Help Center (THC) at 607-753-2500.

You can always check the status of any service at

Please note that this mailbox is not monitored. Please do not reply to this message.

If you would like to contact the Technology Help Center, please do so at:

Technology Help Center
Memorial Library
SUNY Cortland
P.O. Box 2000
Cortland, NY 13045
Ph: 607-753-2500
Fax: 607-753-5599


Article ID: 145735
Mon 5/15/23 11:58 AM
Fri 6/9/23 8:56 AM

Related Services / Offerings (3)

Banner is a higher education industry-standard student information system. Banner is used to store, manage, retrieve, and protect student records and information
View grades, schedules, financial aid awards, registration status