Directions For First Time Enrollment:
note: these instructions only work if the extension is set to 'first time enrollment' mode. If you are new to campus or got a new extension, you can request the extension be set to this mode by filling out the 'voicemail support' request form linked on this page and selecting 'new voicemail box'
1. From your office phone press the button next to your line and dial 5555, or press the Message button on your phone. (From off-campus please dial 607 753 5555)
2. Enter password (pin) (Default password is 123789#). If asked for your ID, that is your extension number.
3. Follow system instructions for the following: • Record your name. • Set a new password. • Record your greeting.
4. Please wait until you hear “You Have Finished Enrollment” then hang up.
To Change Your Recorded Name:
1. Press the Message button and log on.
2. Press 4 >3 >2.
3. At the tone, record your name, or press * to keep the current recording.
To Change Your Password:
1. Press the Message button and log on.
2. Press 4 >3 >1.
3. Enter a new password and press #.
4. Enter the new password again to confirm it and press #.
To Record a Greeting:
1. Press the Message button and log on.
2. Press 4 > 1 > 1.
3. After Cisco Unity plays your current greeting, press 1 to rerecord it, or press 3 to record a different greeting, choose the greeting, and then rerecord it.
To Enable or Disable a Greeting:
(You can enable or disable only your alternate greeting by phone.)
1. Press the Message button and log on.
2. Press 4 >1 >1.
3. After Cisco Unity plays your current greeting, press 2 to enable or disable your alternate greeting.
4. Note: When your alternate greeting is enabled, it overrides all other greetings.